Digital Matters
Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Join us as we explore captivating conversations with industry experts, thought leaders, and our own gravity9 visionaries, to provide you with invaluable insights and actionable strategies to thrive in today's fast-paced digital landscape.
Each episode gravity9 Founding Partner, Noel Ady talks with experts about application modernization, cutting-edge cloud, AI technologies and microservices architecture encompassing this with business strategy to streamline your operations and drive continuous innovation.
Digital Matters
Digitising high touch, high value financial services with Matt Harvey
In this episode of Digital Matters gravity9 partners Andy Ross and Noel Ady speak with Matt Harvey, Head of Cross Product Sales and Development at NatWest Markets. Matt has worked in financial markets, trading and tech for the last 20 years and now leads electronification at NatWest Markets. In this episode we discuss;
- Digitising high touch, high value human services without electronifying it out of existence.
- Developing the supplier, customer relationship into a partnership.
- How the financial market is commoditising development.
- Making technology natural to the process and not forcing it on the market.
- Structuring information through suitable technology solutions.
- Client acceptance of solutions and how to facilitate this.
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Apologies for some sound issues experienced within this episode.